GDPR

Privacy Policy

1. Who Are We?

Hidravlon-1 is an administrator of personal data and adheres to the principles of EU Regulation 2016/679 (GDPR) and local law. We strive to provide you with maximum transparency about why we need your data and how we store it.

Hidravlon-1 respects the right to privacy of all individuals. Whether you are the provider of the services we offer or you only use them, you are covered by this Privacy Policy. It provides information about how Hidravlon-1 processes your personal data, whether you are our client, a user of our websites, or a contractor.

2. How to Contact Us?

If you have any questions about this Policy, want to exercise any of your rights, or suspect that your personal data may be processed in violation of the law or your wishes, you may contact us at the following addresses:

“Хидравлон-1” ЕООД,
бул. “Република” №19а
Варна, 9009
Телефон: 052 505 791
Електронна поща: office@hydravlon.com

3. What Information Do We Collect?

At Hidravlon-1, we primarily process personal data that you, as our client, provide us voluntarily in the course of our business relationship. We may also receive information containing your personal information from our business partners in the supply chain or from public registers.

The personal data we collect includes:

• Name, telephone, e-mail, delivery address – when bidding and performing services;
• Name, place of work, position – for telephone communication;
• Name, surname, e-mail, workplace – when filling in our contact form on the website;
• E-mail – when you send a request for a service through our website and as a contact for receiving promotional and information materials;
• Name, surname, e-mail, company of the employees of our suppliers – in relation to communication regarding orders and deliveries;
• Video recording – when visiting company buildings.

Without providing us with the personal information described above, we will not be able to perform the services you expect from us.

4. Why Do We Need Your Data?

At Hidravlon-1, we process your personal data only for the following purposes:

• Service inquiries and requests/contracts for the services provided by the company or for supplies of goods and services for the needs of the company, as well as the relations that arise on this occasion;
• Providing personalized service to suit your needs;

In such cases, we process your personal data for the performance of a service contract, as well as for taking steps to conclude such a contract, in accordance with Art. 6, para 1 b. (b) of Regulation (EC) 2016/679.

The other purposes for which we process your data are:

• Providing marketing and promotional material, promotional offers, information about events and news in the field of logistics;
• Administrative and statistical goals such as business research and customer service inquiries.

In these cases, we process your data on your prior consent, which you can withdraw at any time by pressing the unsubscribe button at the end of the received email.

5. What Do We Do with the Collected Personal Data?

Hidravlon-1 processes your personal data via electronic means of recording and storing information or by supporting paper records. All electronic and paper media containing personal data are protected by appropriate organizational and technical measures as required to prevent accidental or willful destruction, accidental loss, unauthorized access, alteration, or distribution, as well as other illegal forms of processing.

Your personal data in electronic form is stored by Hidravlon-1 on the territory of the Republic of Bulgaria on servers with restricted access located in secured premises whose security measures are subject to ongoing verification. Servers are protected by antivirus software, firewall, and more.

Hidravlon-1 stores your personal data in electronic form and on cloud systems from reliable suppliers. The servers of these companies may be located within the EU in countries for which there is a European Commission Decision on the adequate level of protection but also in countries for which there is no such decision. The guarantees for your protection in the latter case are provided in accordance with the companys binding business rules. If you want to know which providers are keeping your data, you can take advantage of your rights under point 7 of the “What Are Your Rights?” section.

In connection with the execution of service contracts, Hidravlon-1 provides your personal data to third parties. These may include carriers, contractors, and partners from global and European logistics networks, both within and outside the European Economic Area. In the latter case, Hidravlon-1 is committed to providing your data only to contract-related individuals containing standard personal data protection policies approved by the European Commission unless this is an obstacle to the performance of the service you requested (e.g., most countries based in Asia do not have the same level of personal data protection regulations as in Europe).

In some cases, we may have an obligation to provide information to the competent state authorities, which we are obliged by law to comply with.

We do not provide your information to third parties for use by them for marketing purposes.

6. How Long Do We Store Your Personal Data?

We store your data for the term specified in the applicable regulatory requirements. If no such time limit is specified, your data will be destroyed after the purposes for which they were collected are fulfilled.

Videos are stored within 30 days.

7. What Are Your Rights?

You have the right to:

• Be informed about the processing of your personal information;
• Request access to your personal data;
• Request correction if your data is inaccurate;
• Request deletion of your personal data;
• Request blocking (limiting the processing) of your personal data;
• Request the transfer of your personal data to another person;
• Object to the processing of your personal data.

If you wish to exercise any of your rights or have any questions regarding the processing of your personal data, please contact us using the contact information provided on our web page.

If you believe that your personal data protection rights have been violated, you have the right to refer the matter to the competent court, as well as the Personal Data Protection Commission at:

Sofia 1592,
“rof. Tsvetan Lazarov” Str.
Phone: 02/9153518
E-mail: kzld@cpdp.bg
Website: www.cpdp.bg